Frequently Asked Questions

General Questions

We offer a various of classes and course whether you’re looking to get licensed, prepped on the state exam, or fulfill your continuing education requirements.

Due to the current health pandemic, the following are being offered Online via Zoom with a Live Instructor;

  • Maryland (MD) 60-hour Salesperson Pre-licensing
  • Maryland (MD) PSI State & National Exam Prep
  • Washington, D.C. Exam Prep
  • Maryland (MD) Continuing Education
  • Washington, D.C. Continuing Education
  • DC Reciprocity Kit to get licensed in DC through your MD license
  • Professional Skills Development Courses

We are constantly adding new classes and courses to take you and your business to the next level!

All of our courses online via zoom are quite engaging and interactive. We take a few moments, in the beginning, to get to know and break the ice with our students & agents. This helps the instructor and the course to be informative, educating, while interacting with our students.

We have a 5-star rating on Google to prove it!

If you’re looking for a webinar/lecture type course, this is not the right fit for you. We take pride in our interactive, engaging, educating courses and our students & agents love them too!

We are open 24/7  via email or text.

Our phone hours of operation are Monday – Friday: 8:00AM – 6:00PM, Saturday: 9:00AM – 2:00PM. Phone Hours are Closed on Sundays

You may call or text us at 240-701-6327 or email us at [email protected]

When you register for a course, you created an account. Log into your account here.

In your account on our website, under “My Courses” you will have your purchased courses. You can join at the time of the course by clicking the button below “Join Course” within the course box. This will redirect you to the lesson page that contains the zoom information for that course. You can easily log into the course’s zoom room straight from your account.

Within your account, there is an option on the left-hand side to “Edit Profile” 

You can update;

  • First, Middle, or Last Name
  • MD, DC, or VA License Number
  • Change Password

Step 1.

Go to and click login at the top right corner to log in to your Account

Step 2.

A pop-up to log in will appear, please type in your credentials.

Step 3.

The page will refresh once you are logged in, go back to the top right corner and click on your name. Then click on “My Account”

Step 4.

You will the courses you are signed up for. This is how you will access your classes. Click On Join Course to access Zoom

Step 5.

Once you click on “Join Course”, it will redirect you to this page here which is where you will join into the Zoom Class. If it is not the time of your class, you will see a countdown beforehand until the time of the class starts.

Although Tristar Academy provides exceptional customer support. It is the student/agent’s responsibility to become familiar with zoom before the course. 

Get Familiar with Zoom Here & Test Your Zoom

Continuing Education Questions

To receive credit, you must;

  • stable internet
  • have your webcam on
  • audio for participation
  • as well as sign in and out with the instructor for each course you attend

Please note: Log in 5-10 minutes prior to the start time of the course for attendance sign in. Log in through a computer or tablet, and be respectful of the course as you would if it were in person.

No, there are no quizzes or exams. This includes the Online via Zoom courses as well.

15 hours of Continuing Education are required for the state of Maryland. Renewal date is every two years from the date of the license issued.
Residential Salespersons and Associate Brokers are to take the following:

  • 3.0 hours – BRAD: Brokerage Relationships & Disclosures formerly MREC – Agency Residential (H)
  • 3.0 hours – MD Ethics (D)
  • 3.0 hours – MD Legislative (A)
  • 1.5 hours – MD Fair Housing (C)
  • 4.5 hours – Electives (no duplicates)


15 hours of Continuing Education are required for the state of District of Columbia. Renewal date is every odd year in February for Associate Brokers/Brokers and every odd year in August for Salespersons.
All agents are to take the following:

  • 3.0 hours – DC Fair Housing
  • 3.0 hours – DC Legislative Updates
  • 3.0 hours – DC Ethics or Financial Issues & Updates (Depending on renewal cycle)
  • 6.0 hours – Electives (no duplicates)

Yes, CE Credits are uploaded electronically directly to the DLLR Real Estate Commission website. Once the credits are uploaded, you receive an email receipt of your CE credit completion. The State requires Real Estate Educators to upload the completed CE credit within five to seven days after the completed class date.

Yes, you can. Depending on the course, if it is approved for that state by our school that you are licensed in, you may request a certificate for another state.

Elective Credit For DC from MD Required Courses: The Below Classes are Available for DC Elective Credits for $10 Per Class. You may add this to your course at the time of registration online or over the phone

  • BRAD: Brokerage Relationships & Disclosures formerly MREC Agency – Residential
  • MD Ethics, Flipping, & Predatory Lending

Please note: Maryland certificates are no longer being issued (Effective January 1, 2015). Maryland and District of Columbia credits will be uploaded electronically.

Yes, as a courtesy of Tristar Academy, we will issue you a certificate of completion for your records once the CE credits have been uploaded within 24-48 hours of the attended course.

The Certificate of Completion will be available in your account on our website within 24-48 hours of the attended course.

Maryland (MD) Salesperson and Brokers Pre-licensing Questions

Take a look at our upcoming courses here. Choose the course you’d like to take. After completing your payment, we will be in touch via email with enrollment documentation to complete your registration.

Please note: All prelicensing courses are being held online via zoom with a live instructor

You may pay online through our website payment processor or via PayPal with a credit/debit card; Visa, Mastercard, Discover, and American Express. 

Due to the health pandemic all prelicensing courses are being held online via Zoom with a Live instructor.

A full refund will be issued if a student withdraws from the course within 7 days of registering. If a student withdraws after the 7-day window but, before the first day of class, they will receive a refund for everything minus the registration fee. If a student withdraws during the course before the 10th session a percentage* of the tuition will be issued back to the student. Textbook purchases through Tristar Academy cannot be returned or refunded.

*Please see the enrollment form for the percentage breakdown